We hope you feel that the service we provide to both you and your pet is to the standard you expect.

It is our opinion that client satisfaction and patient care are paramount. We value your opinions, both positive and negative. Your feedback is the best way for us to continue to provide the best care for you and your pet. It also allows us to improve on any areas that you draw our attention to.

It would be most appreciated if you could take a few minutes to fill out this form.

Please rate the following aspects of the practice 1-5 (1: very poor, 2: poor, 3: average, 4: good, 5: excellent)

Making your appointment:

Friendliness of staff:

Picking up medication after consultation:

Paying your bill and booking next appointment:

Your consultation with the vet or vet nurse:

Treatment of your pet by our staff:

Cleanliness of premises:

Length of wait in reception before consultation:

Value for money:

Ordering repeat prescriptions:

Choice and variety of waiting room sales:

Other comments (please include any additional services or products you would like us to make available to you, and also any further discussion over any of the points raised above):

If you wish us to contact you regarding any of the above please tick box:

If you wish you can leave your name and address and contact number for us.